Coronavirus Help and Support

Last updated 26/03/2020 11.15am

This webpage has been set up in response to the Covid-19 outbreak. We hope we have included everything you need to know about what both we at Devon Community Foundation, and other concerned outside parties, are doing to help support our local communities  - whether you are in receipt of funding from us, you are a donor, another partner of ours or a just concerned citizen looking for support or to support others.

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What is happening with DCF?

At the moment our offices are closed, but our teams are still working hard from home to try and ensure everything we normally do still happens, as well as looking at other ways we can support our Devon communities.

Can I contact you?

Yes, our operational working days remain the same - Monday – Thursday.

We can be contacted as follows, but please consider how urgent your enquiry is before making your request. We will endeavour to get back to everyone who contacts us as soon as possible, but this may take longer than usual and responses will be prioritised according to urgency.

General enquiries
Please email info@devoncf.com or phone 01884 235887 to leave a message on our answer machine. Phone messages will be retrieved remotely each working day.

Grants enquiries
Please email grants@devoncf.com or phone 01884 235887 to leave a message on our answer machine. Phone messages will be retrieved remotely each working day.

I'm worried about my current grant.

We understand that the coronavirus outbreak is an exceptional event and that the delivery of the work we have funded may be cancelled, delayed or even changed because of it.

If your community, services or organisation are affected by the coronavirus outbreak, and you receive funding from us, we are committed to:

  • Adapting activities we recognise that you may experience difficulties achieving some of the outputs or outcomes we agreed for your grant during the outbreak, and would like to be able to maintain our grant payments to you at originally-agreed levels during this period, so please have a conversation with us if you are affected in this way;
  • Discussing dates we don’t want to add pressure, so we are delaying all end of project evaluation reporting for three months;
  • Financial flexibility we know you may need to use your funding to help cover sickness, purchase equipment, or deliver services differently, and we will be reasonable if you need to move money between budget headings to ensure your work can continue. We are also urgently reviewing what funds we have available to help the work you will be doing in the community and how we can use those funds well, and quickly; and
  • Listening to you we are here if you want to talk to us about the situation you’re facing, but we’ll wait for you to call us so that these conversations are at the right time for you.

Am I able to apply for funding, or more funding?

We recognise that coronavirus may impact on your other income streams, or that you may wish or need to offer support in other ways that requires further and immediate funds.

Applications to our emergency fund are now open. Please click here to find out all you need to know to apply. 

I would like to donate funds.

Thank you! We have now launched the Devon Coronavirus Response and Recovery Fund. Please click here to find our more or here to donate.donate

If you are one of our existing donors and would like to discuss adding to, or redirecting your funds with us to the Devon Coronavirus Response and Recovery Fund please contact Scott.

The National Emergencies Trust have also launched a national appeal, and they will distribute these funds via community foundations all over the country, including via us here in Devon. Please click here to donate to the national appeal.

I would like to volunteer my services.

The NHS are in need of volunteers to help support the 1.5m people in England who are at most risk from the virus to stay well. There are a variety of roles, some of which can be done via phone, all of which will be carried out at no risk to you. Please click here for all the details.

Please visit our Coronavirus Resources page for more volunteering info.

I'm looking for help.

Please take a look at our resources page for a range of services.